Last Updated: August 15, 2025

1. Introduction

Genesis PT & Wellness (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring you understand how your information is used. This Privacy Policy outlines how we collect, use, and protect your personal information, including through our website and communication tools such as email and SMS.

 2. Information We Collect

We may collect personal information including, but not limited to:

• Full name
  
• Email address
  
• Phone number
  
• Date of birth
  
• Health-related information submitted through forms or intake processes
  

3. How We Use Your Information

We use your information to:

• Provide you with services or information you request
  
• Confirm appointments and follow up on services
  
• Send marketing communications via email and text
  
• Improve our services and website functionality
  

4. SMS/Text Messaging Policy

By providing your phone number, you consent to receive SMS messages from Genesis PT & Wellness. These may include appointment reminders, promotional messages, or important updates.

• Message frequency may vary depending on engagement.
  
• Message and data rates may apply.
  
• To opt out, reply STOP at any time.
  
• For help, contact us at [email protected].
  

We do not sell, trade, or share your phone number with third parties for their marketing purposes.

5. Email Communication

By submitting your email, you consent to receive periodic emails from us. These may include updates, offers, wellness tips, or service information.

• You may unsubscribe from email communications at any time by clicking the “Unsubscribe” link in any email.
  
• We will never sell or share your email address with third parties for their marketing purposes.
  

6. Data Protection & Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Cookies & Tracking

Our website may use cookies or tracking pixels to understand how users interact with our site and improve the experience. You can disable cookies in your browser settings.

8. Third-Party Services

We may use third-party tools (e.g., Google Analytics, CRM platforms, Electronic Health Records) to process data on our behalf. These providers are contractually obligated to keep your information secure.

9. Your Rights

Depending on your location, you may have rights related to your personal data, including the right to access, correct, or delete your information. Contact us at [email protected] to request action.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

11. Contact Us

If you have questions about this policy or how we handle your data, contact us at: [email protected]